This week's episode features a conversation with Mary Talley Bowden, M.D., an ENT from Houston, Texas and mother of four boys. After experiencing first-hand how traditional, insurance-driven practice models work against patients, Mary decided that she would innovate the patient experience in her own practice. By blending wellness and ENT, she has created a service that has vastly improved her patient satisfaction that has catapulted her business to greater heights.
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