Well before COVID-19 started impacting the business world, HR professionals were already struggling with gathering, managing and extracting value from the sea of documents moving in and out of their departments. HR professionals were constantly challenged to secure and regulate information while making it easily accessible when it was scattered everywhere, processed separately, and managed by different people. Ongoing reliance on paper-based documents has dictated the continued use of antiquated manual processes and workflows which, in turn, has made the HR function ripe for digital transformation.
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