Andrea Mosterman, an associate professor of history at the University of New Orleans, was already dismayed that she had to wait three days to secure a COVID-19 test at a Walgreens near her home after being in contact with someone who had tested positive.
But on Sunday, when she showed up at the pharmacy drive-thru, she was told the store had run out of test kits and none was available anywhere in the city. "I told them I had a reservation, but they said it didn't matter," she said.
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