When I began my benefits career 18 years ago, health insurance was a whole different ballgame. $0 deductible PPO plans were common. Prescription drug deductibles were unheard of. People were actually able to afford their health care — well, relatively speaking.
Over the years, I've watched a very concerning trend unfold. With every passing renewal season, I've seen an erosion of benefits. I've watched as the quality dwindled bit by bit, leaving in its place an overcomplicated system that drains employees' time and resources, as well as business' capital. I witnessed health spending by families covered by employer health plans rise two times faster than wages over the last decade.
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