(Image: Shutterstock)
Processing disability accommodations are just one of the many hats HR professionals have to wear, but it's an important one and can be costly if done incorrectly. For instance, according to data presented at the Disability Management Employer Coalition (DMEC) 2021 Virtual Annual Conference, an incorrectly handled Americans with Disabilities Act request for accommodation can cost a 1,000-employee company $694,000 if it goes to trial.
Since the passage of the ADA Amendments Act in 2008 expanded protections for people with disabilities to the workplace, this has been an ever-evolving area. Employers have had to develop their policies and processes for handling requests and determining what accommodations are most reasonable for the individual.
Recommended For You
Over the years, as the requests have piled up, Matrix Absence Management has been tracking the trends. How does the number and type of ADA requests at your company stack up against others in the industry? Take a look:
Read more:
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
Emily Payne
Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.
