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Processing disability accommodations are just one of the many hats HR professionals have to wear, but it's an important one and can be costly if done incorrectly. For instance, according to data presented at the Disability Management Employer Coalition (DMEC) 2021 Virtual Annual Conference, an incorrectly handled Americans with Disabilities Act request for accommodation can cost a 1,000-employee company $694,000 if it goes to trial.

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Emily Payne

Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.

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