Spoiler alert: This is going to be one of those good news / bad news stories.

First, the good news: Our most recent research shows you and your employer clients likely have access to a wealth of online services from the voluntary carriers you do business with. A strong majority — more than 69% — of carriers surveyed for our "Online Services of Voluntary Carriers" SpotlightTM Report offer a website or portal for their brokers and producers. These sites allow you to accomplish a lot of tasks when and how you want: view and download commission statements, review account-level data, download forms and marketing materials, check pending business reports, view non-detailed claims status information or request a proposal.