"Everybody's talking about telehealth and the digital move, but what I think the conversation has missed is who is delivering this care," says Ken Leonczyk. (Image: Shutterstock)
A combination of the pandemic, government regulations, technology and market forces have created a crossroads for the health industry.
"Right now, there are hundreds of decisions that you and your counterparts across the different sectors of the health care industry are making," said Ken Leonczyk, executive partner with the Advisory Board. "You are making them now, you are making them for the future and the reality is that they are going to have a profound implication on what health care looks like. Our future is not set. This is a unique opportunity to shape the future."
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