Computer error concept One tip: searching for the "perfect solution" will ultimately take up more time than it's worth.

We asked our readers, what are the biggest technology mistakes you've made in your career? What tips and advice do you have for your peers to avoid those same mistakes?

Virtually unmissable

I will say that I invested heavily in virtual self-serve enrollment capabilities in 2018, before COVID made them kewl! With that said, my biggest tech mistake was not seeing the rise of virtual education and employee engagement years earlier. Thus, I moved too slowly because I was brainwashed in my former life as a carrier rep to believe that 1-on-1 in-person enrollments were the only way to have success. Boy, was I wrong!

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