Health care spending concept Younger individuals are more likely than older respondents to avoid care because of price uncertainty, but are also more likely to use their health plan website to obtain cost estimates.

Inability to pay for health care has been a major driver for many to avoid the health care system, but simply not being sure if a service is affordable is enough of a deterrent for many Americans. According to new research by HealthSparq, a health data company, as much as 44% of people may be deterred from obtaining health care services because of price uncertainty.

The research was based on a survey done in January of 2022, which chronicled 1,006 individuals across the United States. Focusing solely on insured individuals, the survey asked respondents about their awareness and use of health insurance price transparency tools, such as websites where clients can find in-network doctors and learn about estimated procedure costs. Some 70% of respondents reported being aware of health care transparency tools offered by their health insurance plan, compared to only 49% of respondents in 2021.

Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.

Your access to unlimited BenefitsPRO content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.