Cigna expands ACA marketplace presence to three more states for 2023

Plan features will include new virtual primary care through MDLIVE.

Cigna headquarters in Bloomfield, USA. Credit: askarim/Shutterstock.com

Cigna will provide more customers and communities access to health care coverage in 2023 by expanding the reach of its ACA Marketplace exchange plans. During the upcoming open enrollment period, which begins in November, Cigna health plans will be available on the individual exchange in three new states — Indiana, South Carolina, and Texas — as well as in additional counties in Georgia, Mississippi, and North Carolina. Company officials say these new markets have the potential to reach approximately 730,000 additional customers beginning next year.

“As a society, we continue to see a significant need for a competitive and sustainable individual market, which is why Cigna has maintained its presence on the ACA Marketplace since 2014 and continues to expand into new areas,” Charles Berg, president of Cigna’s U.S. Government business, says in a statement. “By expanding into geographic areas where we have strong provider partnerships, we are able to offer more people access to affordable, quality care that helps create superior health outcomes.”

With this expansion (pending final regulatory approvals), Cigna will offer individual and family plans on the individual exchanges in 363 counties spanning 16 states — including Arizona, Colorado, Florida, Georgia, Indiana, Illinois, Kansas, Mississippi, Missouri, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Virginia.

Beginning in 2023, all Cigna customers will have access to MDLIVE’s primary care physician network for routine visits via video at any time. Additionally, MDLIVE’s network includes access to virtual dermatology and virtual behavioral health care. Members also benefit from access to $0 virtual urgent-acute care and $0 virtual wellness screenings through MDLIVE, according to the company.

Read more: Employees increasingly want ACA marketplace health plans, report says

Cigna’s 2023 plans will also include digital tools, including the myCigna® mobile app and Cigna One Guide®, which provide proactive and personalized support on questions regarding plans, ways to save money, and identifying high-quality care providers.

Plans also feature expanded $0 benefit options, cost-effective prescription drugs, the Walgreens Advantage pharmacy network, and incentives for healthy behaviors.

The company’s 2023 open enrollment period runs from Nov. 1, 2022-Jan. 15, 2023. Health plans purchased by Dec. 15 during the Open Enrollment Period take effect Jan. 1, 2023.