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The holidays seem to creep around the corner faster every year. Usually at this time, stores begin their seasonal hiring efforts as shopping ramps up ahead of the 'giving season'. However, this year, many brands are changing their strategy. Several big-box retailers, including Walmart and Macy's, have announced plans to slow holiday hiring efforts to protect their bottom lines as inflation continues to rise amid economic uncertainty.
While the move is mainly to cut costs, it could have detrimental effects on operations, customer loyalty, and most critically, employee satisfaction and retention. Leading businesses will ensure they're equipped to manage sudden shifts in demand this season without added stress and burnout for frontline workers.
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