Join Eric and Ed for a discussion about ending a relationship with a client. Whether you are leaving the client, or the client's leaving you, losing that relationship stings. How you handle that news is the key to success though – going 'scorched earth' can feel good in the moment, but leaving on good terms can leave the door open to that relationship being re-established down the line, or leading to other new relationships through references.
Past episodes of "The Benefits Cooldown" can be viewed on YouTube
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