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Employees with health plans are living two lives. On the one hand, they are not spending time on choosing their plan despite having an abundance of choice. These are some of the findings in the 18th Annual Consumer Engagement in Health Care Survey (CEHCS) that were published recently by the Employee Benefit Research Institute (EBRI) and Greenwald Research.
For example, most enrollees (72%) spent less than an hour on their health plan during open enrollment. High deductible health plan (HDHP) enrollees spend more time than traditional plan enrollees. About 1 in 5 privately insured Americans were automatically re-enrolled, though just 16% of high deductible plan owners report they had passive enrollment.
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