Workers ‘overwhelmed’ by debt: The most valuable financial support employers can offer

Since more than half of employees said they haven’t received financial advice for investing or retirement, resources like employee assistance programs and financial well-being programs have never been more important, says a new survey.

U.S. workers are under financial stress and are looking to their employers for a lifeline.

“This month, we saw the largest decline in mental health scores since April 2020,” said Paula Allen, global health leader, business and client insights, for TELUS Health. “Many signs point to the rise in inflation as the main reason for this drop, given we know how important a sense of personal control is to mental health and well-being. The economic changes, on top of existing challenges we’ve been facing over the past three years, have put more than 65% of American workers at high or moderate mental health risk.”

Employees expressed concern about debt and financial uncertainty in the company’s latest Mental Health Index:

Emergency funds can alleviate stress and help restore a sense of financial well-being. Workers who lack an emergency fund are five times more likely to believe they will be in a very difficult financial situation in coming years; twice as likely to feel overwhelmed by debt; and more than twice as likely to feel too embarrassed to ask for financial guidance. More than one in 10 workers ranked a hardship or emergency fund as the most valuable employer offer of support.

Although workers look to their employer for assistance, many are not getting the help they need. More than half said they have not received financial advice for investing or retirement, and more than a third said an automatic savings or investment plan would be the most valuable financial support their employer could offer other than an employee matching or retirement savings plan.

Related: Financial wellness benefits employees use most (& help them save for retirement)

In a highly competitive labor market, helping employees achieve financial wellness can boost recruitment and retention.  More workers said they would leave their employer than those who would stay (32% vs. 25%) if another employer were to offer a guaranteed income pension plan.

“Resources such as employee assistance programs and financial well-being programs have never been more important,” Allen said. “However, many are under communicated. This is the time to change that.”