Paper with paid family medical leave written on it

The Family Leave and Medical Act (FMLA) may be one of the biggest challenges that human resource professionals deal with.

Not only must they often stretch mentally to interpret parts of the law, but FMLA often requires tough decisions that can impact employees' lives. Getting it wrong makes the headache worse should regulators step in. And then, there's the paperwork.

Thirty years after the FMLA went into law, it remains a challenge. Eligibility requirements can be a big area of confusion, and a common source of mistakes. But there are other issues, too, and the reality is that FMLA contains "regulatory gray areas" that make it costly to administer and are inconsistently applied.

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