Possibly one of the most important benefits assigned to employees is their health benefits. People expect coverage for a multitude of issues but increasingly are finding problems with their experiences.
Most (58%) people with health insurance say they encountered at least one problem using their coverage in the past year, with even larger shares of people with the greatest health care needs reporting such problems, finds a new KFF survey of consumer experiences with health insurance.
At least half within each of four major types of health coverage – employer, Medicaid, the Affordable Care Act's marketplace, and Medicare – say they had a problem using their coverage in the past year.
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