Recognizing signs of unhappiness and empowering a joyful workplace

In today’s business world, it’s an all-too-familiar scene: a project veers off course, stress escalates, and employees struggle to stay afloat. When this becomes a chronic situation, it can dampen job satisfaction and workplace happiness. In fact, a new Gallup poll revealed that employee stress levels have reached a record high, with 59% of workers experiencing disengagement or ‘quiet quitting’. For HR leaders, there are a few telltale signs that indicate employees may view their work as more of a chore than a challenge.

Findings from a recent survey from my organization indicate that this struggle is not unique. In fact, U.S. desk workers report lower satisfaction in key aspects of their roles, including networking, continuous education, and mentorship opportunities. These workers aren’t shy about seeking change if they’re unhappy; 55% state they would be likely to leave their jobs if they felt unfulfilled.

Job satisfaction isn’t a peripheral concern; it directly impacts productivity. A 2019 study by the University of Oxford found that unhappy employees are less productive, highlighting the critical link between job satisfaction, happiness, and organizational performance.

Because HR leaders are responsible for employee retention, recognizing if employees’ jobs are impacting their happiness – and may result in them leaving the company – is crucial. Here are five signs to monitor:

1. Persistent stress or anxiety: If stress spills over into employees’ personal lives, it’s a stark warning sign. Continuous anxiety could arise from an excessive workload, unrealistic expectations, or a toxic work environment. The World Health Organization identifies work-related stress as a significant occupational health risk.
2. Loss of passion or motivation: Waning enthusiasm for work or motivation struggles suggest a job may be draining employees’ joy. This could stem from a misalignment of personal values with job responsibilities, lack of growth opportunities, or insufficient challenges.
3. Physical health issues: Chronic work-induced stress can manifest in physical ailments, such as regular migraines, sleep disorders, or even heart disease. Any health issues that have developed or worsened since starting their jobs should not be overlooked.
4. Work-life imbalance: If work dominates employees’ time, leaving little for family, friends, or hobbies, it’s negatively impacting their happiness. The American Psychological Association emphasizes the importance of work-life balance for overall wellbeing and stress management.
5. Feeling undervalued or unappreciated: All employees want to feel that their work matters. A lack of recognition at work can lead to frustration and unhappiness, affecting job satisfaction and performance.

If these signs resonate within your team, it’s not merely an observation — it’s a call to action. It signals a critical need to initiate changes, fostering measures to enhance job satisfaction and restore workplace fulfillment.

1. Provide mentorship and counseling: Supporting employees’ mental and emotional health is essential. By providing access to professional counseling, you offer them a safe space to navigate their stresses and anxieties. Furthermore, internal mentorship programs can be invaluable. An experienced mentor within the organization can provide a fresh perspective, share their wisdom, and guide mentees in overcoming challenges. These mentors can assist employees in evaluating their situations, identifying their strengths, and strategizing pathways for growth and development.

2. Promote professional development: Lifelong learning and professional development are integral to employee satisfaction. Encourage employees to join professional organizations, which provide vast resources for skill development and industry insights. Better yet, consider sponsoring employees’ membership. Such organizations offer extensive networking opportunities, continuous education, and mentorship — areas employees often feel their current roles lack. By supporting their participation in these professional groups, you not only invest in their growth but also bring new ideas and practices into your organization.

3. Create career development opportunities: Career stagnation can greatly impact job satisfaction. If you notice that employees continue to struggle despite various support measures, it might be time to reassess their role alignment within the organization. Consider offering opportunities for role transitions, vertical moves, or involvement in new projects that align better with their career aspirations and personal interests. This not only helps to refresh their work experience but also signals your commitment to their career progression and overall job satisfaction.

Related: Employee engagement goes down to 34% in 2021, study finds

Remember, employee happiness is vital. If the demands of the job are hindering employees’ joy, leaders must address the issue head-on and create an environment that fosters professional growth and personal satisfaction. A joyful, engaged workforce is the cornerstone of a successful, vibrant company.

Gary Scharf, Leader of North American Client Engagement for PMI