The Importance of a 'Members First' Mindset

With seniors often living with chronic conditions that require medications, and inflation cutting into their fixed incomes, seniors are facing a number of challenges to their health and wellbeing. That’s why brokers should cater their plan recommendations to seniors’ unique needs. In Part II of a new podcast series called, “Humana Expert Insights: What to Know about Medicare Part D and Supplement Plans,” TJ Gibb, Vice President for Medicare Part D at Humana, talks to BenefitsPRO contributor Michael Krieger about how brokers can meet the needs of seniors. To listen to the second episode called “The Importance of a ‘Members First’ Mindset,” click play.