As Chief Growth Officer, Rick Kaplan oversees RetireeFirst's growth acceleration and performance, including leading our teams in sales, client relations and marketing. Rick is mission-focused on helping others at a broad scale through innovative healthcare initiatives. Throughout his career, he has seen the importance of organizations providing hard-earned retiree benefits in enabling retirees to live healthy, fulfilling lives and be productive members of their communities.

Prior to RetireeFirst, Rick held various leadership positions at UnitedHealth Group, including the roles of Market President, Chief Growth Officer, and Chief Sales Officer at OptumRx, one of the largest and fastest-growing Pharmacy Benefit Managers with a significant Medicare client base. He also served in growth leadership roles at Health Net, ConnectiCare, and The Travelers, and he was a founding principal of eAdvocate, a venture capital backed e-health company.

Theresa began her career with RetireeFirst as part of the Account Management team. Over the past decade, she has helped build out RetireeFirst's industry-leading advocacy service model and in-house team of retiree Advocates who handle calls on behalf of all retiree members to resolve issues related to healthcare benefits and to promote retiree wellness programs. She has led recruitment, training, and development of this growing team. Theresa has also launched multiple initiatives to ensure that retirees receive outstanding, above-and-beyond service, helping to grow the advocacy team into a world-class service offering that consistently generates the highest Net Promoter Scores (NPS).