The survey also yielded several other noteworthy findings. They include:

Employers are elevating the role of virtual care delivery in benefits programs.

The number of employers fully integrating virtual care services into their benefits program increased 40% over the past 18 months. Additionally, nearly 1 in 2 employers reported that virtual care is becoming "central" to their benefits strategy.

Employers are equitably meeting the health needs of an entire workforce.

Diversity, equity, and inclusion strategies are a top priority for employers in their benefit plan design and communication. Out of the many ways employers measure the success of their virtual care programs, respondents reported "equitably meeting the needs of the entire population" as the number one measure of success and value when it comes to virtual care.

Employers are leaning on virtual care to improve diabetes care and weight management.

Rising employee demand for access to GLP-1s is driving employers to seek benefits programs that manage clinically appropriate prescribing and employee lifestyle support. More than 80% of respondents agreed that virtual care programs can help address these concerns through an integrated program.

Employers continue to invest in mental health services.

Employers reported mental health and primary care services are the most prevalent virtual services in their benefits strategies, and 40% of employers plan to expand their virtual mental health services over the next three years. What's more, nearly 3 in 4 plan to focus that expansion on enhanced mental health services for adolescents, children, and caregivers.

Instant Insights /

Virtual health care investments on the rise, study finds

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