It often is easier to order at a restaurant with a handful of tried-and-true menu options than from a buffet with an overwhelming number of choices. The same can be true when it comes to employee benefits. "When employees have too many options that are not integrated, they just don't use them," said Julian Flannery, CEO of Summus, a virtual specialty care company.

Summus recently surveyed more than 270 U.S. human resource and benefit leaders to understand the state of current employer-provided benefits, perceptions of virtual specialty care and gaps in current employee health care benefits. Nearly three-fourths seek to streamline employee access and use of benefits, and drive employee recruitment, engagement and productivity by consolidating benefits within the next 12 months. Although 86% are satisfied with their current health and medical benefit offerings, they are inundated with the management of 49 or more narrowly focused, condition-specific point solutions.