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Fewer than 20% of adults in the United States know the cost of their health care products or services before receiving them, and almost all of them believe health care organizations need to make costs more transparent. What's more, only about 3 in 10 American adults feel those costs reflect the quality of the products and services they receive.

These are some of the results of the new Bentley-Gallup Business in Society Report, which is based on a survey of more than 5,450 Gallup Panel respondents about areas in which businesses are improving their daily lives and society as a whole — and where businesses are falling short. (Gallup calls the Gallup Panel "one of the nation's few research panels that is representative of the entire U.S. adult population.")

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