Most doctors enter the health-care profession out of a desire to help people, not fill out paper work. However, excessive administrative workloads, reduced staffing, concerns over financial viability and rising patient expectations can lead to high rates of burnout.

Artificial intelligence may help reduce many problems facing health-care workers, the Physician Sentiment Survey from Athenahealth found. A majority of physicians already use electronic health record solutions and praise them for helping provide high-quality care (65%) and improving efficiencies (54%).

"One of the top concerns physicians have with regard to AI is the potential loss of human touch; that is an incredibly important signal to which we need to pay attention," said Dr. Nele Jessel, chief medical officer for athenahealth. "In order for physicians to fully benefit from technology as a care-enhancement tool, they need to experience more advantages and fewer added complexities or burdens."

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