Consumers are largely satisfied with their health plans, and most say they have a choice of plans, according to a new survey released by the Employee Benefits Research Institute (EBRI).
Results from the 2023 Consumer Engagement in Health Care Survey were released on Feb. 22, using data from Greenwald Research Consumer Engagement in Health Care Survey (CEHCS). The CEHCS survey results showed plans receiving relatively high marks in several areas, however, there was some decline in high deductible health plan (HDHP) enrollment.
"This year's survey really shows strong evidence that people overall are satisfied with their health insurance. Satisfaction levels are steady. We see no majority is complaining and that is key to understanding market needs," said Paul Fronstin, Ph.D., director of Health Benefits Research at EBRI.
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