Cigna was hit with another consumer class action after its algorithm to evaluate medical claims allegedly automatically denied more than 300,000 requests without review.
The plaintiff, Nevada resident Andrew Sachs, brought the action against Cigna Corp. and Cigna Health and Life Insurance Co. in Connecticut federal court on March 11.
"This action arises from Cigna's illegal scheme to systematically, wrongfully, and automatically deny its insureds the thorough, individualized physician review of claims guaranteed to them by law and, ultimately, the payments for necessary medical procedures owed to them under Cigna's health insurance policies," the complaint alleged.
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