In the dynamic arena of human resources management, one aspect stands out as a constant: employees' wellbeing and satisfaction. Benefits, like health care and financial protection plans, are more impactful than ever in influencing employee happiness, and determining whether they stay with an employer or look for another job. As the cost of these benefits continues to soar and employers strive to maximize the value of their benefits packages, it becomes increasingly imperative for employers to delve deeper into assessing the sentiments and needs of their employees.

Traditionally, many HR teams have used annual post-mortems and surveys to gauge employee satisfaction and gather feedback on benefits offerings. While these methods provide some insights, they often fail to capture the nuanced needs and preferences of a diverse and ever evolving workforce and can cause budgets to be allocated toward benefits employees don't necessarily want or need. This is where the broader concept of employee sensing emerges as a game-changer.