Leaders out of touch? Report blames gap for low productivity

While 9 in 10 of leaders consider their performance management processes successful and constructive, only about half (55%) of employees feel similarly.

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In a time when engaging employees is crucial to maximizing performance and productivity, the State of Performance Enablement Global HR report from Betterworks reveals major disconnects between how organizational leaders and employees view their ability to work productively.

The report, which examined 2,000 employees and leaders, emphasizes the need for many organizations to reassess their processes to cover gaps that stump long-term success in the workplace.

While 9 in 10 of leaders consider their performance management processes successful and constructive, only about half (55%) of employees feel similarly. This disparity negatively impacts employee empowerment, productivity levels, and support for skill development.

A key takeaway from the report highlights the value of manager-employee conversations, as well as peer feedback on employee performance. Employees who receive these consistently are three times more likely to feel supported in their career development. That being said, 20% of employees lack access to one-on-one conversations with their managers, while 40% do not receive peer feedback. A stronger support system from both managers and peers boost employees’ confidence in themselves and the organization.

While the vast majority of employees (86%) want career and skills development, along with coaching to support both, just over half (54%) see these processes as successful.

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“Skills-powered HR technology has been gaining traction in recent years, facilitating employees to build their skill profiles and identify skill gaps,” said Arnaud Grunwald, Chief Product Officer at Betterworks. “However, it’s time to elevate this approach by defining and executing skill development plans. Companies and their managers must engage in frequent conversations with employees about skill development, providing them with the support system — coaching and feedback — to ensure skill acquisition.”

When individual goals align with company goals, productivity is far easier to attain, employees are more efficient and productive. Clear and revolving communication are two methods where employer and employee goals can be aligned, benefitting both the organization and the individual.