Overbilling of medical services is running rampant across a benefit broker's book of business, hidden in plain sight. It's a national epidemic.
Most group health clients are overbilled millions of dollars every year, and they don't even know it – nor does their broker of record. These systemic problems worm their way into brow-raising annual renewals for employers and soaring out-of-pocket costs for members, casting a pall over relations with clients and the employee populations served by brokerage or advisory firms.
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