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It's well established that when eLearning is done well, it can support employee retention. An employee is not retained for two reasons: the company's benefit to them is insufficient (as in quitting) or their value to the company is inadequate (as in layoffs or firing). Successful training enhances value from both these directions, leading to greater retention.

Employees see quality training as a benefit of employment and evidence of the organization's investment in them. Good training can also give employees the skills, confidence, and paths for learning and advancement to develop their careers within an organization. In short, training can build goodwill, loyalty, and mutual benefit for employers and employees.

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