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Health care in America is at a tipping point. Although COVID-19 created a dip in primary care visits, total primary care volume has finally returned to its pre-pandemic levels. The current health care system faces a number of challenges — there's a drastic provider shortage with provider availability plummeting, and primary care capacity is worsened by expensive hospital-system based or other non-independently practicing primary care. Meanwhile, health care costs are expected to rise another 7% in 2024.
This combination of rising costs and limited providers is finally taking its toll — Americans are not going to primary care for routine visits as much as they used to, or they are opting for televirtual visits within a fragmented system. Health care is in desperate need of an approach that makes it easier for people to see their providers regularly without driving costs up. Standing apart from a gamut of lackluster care options, there's one approach that allows employers to drive increased utilization of routine care while driving costs down.
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