One of the more lasting impacts of the pandemic has been the changes it forced upon Human Resources (HR) teams. Expectations surrounding remote work, workplace technologies and worker financial needs have all changed dramatically over the past four years.  Employee health care benefits are no different.

The emergence of telehealth as a critical and trusted way to secure health care, coupled with provider shortages, shifts to cash pay, rising medical costs, and pressing specialty care needs have all upended the traditional health care benefits dynamics for employers. But because health plans are large complex entities taking on risk for millions of lives, especially for their fully-insured populations, their vetting process for new innovative care models or technologies is rigorous and often protracted.