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The concept of "quiet quitting" amongst Gen Z employees is evolving into a new phenomenon, which TikTokers and workplace experts alike have coined as "resenteeism." This trend combines the terms "resentment" and "absenteeism," signaling the notion that Gen Z workers are continuing to work in roles despite feeling dissatisfied and unfulfilled. These workers may become resentees for multiple reasons, such as job seeking difficulties, clashes with coworkers, or disinterest in the often mundane tasks assigned at the entry-level.
When not addressed, these feelings towards work ultimately lead to disengagement, bitterness, lack of motivation, and feeling trapped in a role or company. HR pros face the challenge of having to train managers to help building employee experiences that resonate with Gen Z and combat resenteeism . Instead of putting a Band-Aid on this gaping hole and addressing resentful employees on an ad-hoc basis, employers must start by building foundational cultures that retain and engage all employees, especially Gen Z, who will comprise 30% of the U.S. workforce by 2030.
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