ObamaCare Illustration

In a significant step toward ensuring the integrity of Affordable Care Act (ACA) enrollments, HealthSherpa, the largest ACA quoting and enrollment platform that brokers use to enroll people in ACA plans, is partnering with insurers to thwart unauthorized Obamacare sign-ups and plan switches by launching a new initiative, Member Defense Network (MDN).

Of the more than 16 million people who enrolled in ACA coverage for 2024, nearly 80% worked with an agent to navigate the complexities of the health insurance enrollment process. However, a significant problem has emerged in the form of unauthorized plan switching, a form of fraud where consumers are unknowingly switched to another plan or have their agent of record changed without their consent.

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