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As competition for talent drives employers' benefit offerings, one approach gaining traction is virtual nurse triage. It's a service that offers employees timely medical advice, determines appropriate levels of care, and facilitates access to health care resources.
At a time when 40% of corporations absorbed increases in health insurance premiums for their employees in 2023, more companies are looking at ways to decrease health care costs through new benefit options, including nurse advice lines, a Goldman Sachs report on 2023 benefit and compensation trends found. This type of offering helps employees "find the right provider based on quality and cost," Goldman Sachs observed. It also helps reduce unnecessary emergency department visits, a significant contributor to rising costs of care.
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