Navigating the complicated world of health insurance can be challenging for even for those of us who work in the industry. With so many acronyms and insurance industry jargon, sometimes it feels like you need a specialized degree to fully understand all of the terms and nuances.

If deductibles, copayments, coinsurance, in-network, out-of-network, preventive care, SBC, and prior authorization leave your employer clients and their employees scratching your heads, they're not alone. 

Survey says: health insurance is confusing

A recent survey found that 39% of insured Americans say they do not understand what their health insurance covers. Research shows individuals struggle to identify the difference between deductibles, copayments and coinsurance. The definitions of in-network and out-of-network benefits might seem obvious on the surface, but when you dig into the fine print, some plans offer cost-savings for out-of-network claims and others do not. These details can dramatically affect costs that trickle down to your employees.