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Is bias hiding in your benefits technology?

<any HR and technology leaders want to grow in their understanding of the potential for bias in employee benefits technology.

By Rae Shanahan | December 02, 2024 at 09:52 AM
Credit: Urupong/Adobe Stock

Many organizations today rightly count fairness and inclusivity as important business goals, and in large part, employees agree with the sentiment. More than half of employed U.S. adults surveyed in 2023 said increasing diversity, equity and inclusion (DEI) at work was a good thing.

Despite the best intentions, however, there are new potential sources of bias in the workplace today: namely, data-driven technology. These strategic enablers, which range from AI recruiting platforms to automated performance management systems, can perpetuate the very thing HR leaders are working so hard to root out.

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