UnitedHealthcare CEO Brian Thompson. Courtesy photo
The shooting death of high-ranking UnitedHealth Group Inc. executive Brian Thompson has uncovered a deep anger among Americans who say the health insurance industry has too often failed to cover large medical bills and stood in the way of necessary care.
“There’s clearly a sense of real discontent and distrust of the industry revealed in social media,” said Brian Klepper, principal of the Healthcare Performance Inc. consulting firm. “That’s not a healthy environment for an industry to prosper.”
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