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Insurance industry on edge after CEO murder, amid rising frustration

The shooting death of high-ranking UnitedHealth Group Inc. executive Brian Thompson has uncovered a deep anger among Americans who say the health insurance industry has too often failed to cover large medical bills and stood in the way of necessary care.

By Gerry Smith and Madison Muller and Riley Griffin | December 06, 2024 at 01:19 PM
UnitedHealthcare CEO Brian Thompson. Courtesy photo

The shooting death of high-ranking UnitedHealth Group Inc. executive Brian Thompson has uncovered a deep anger among Americans who say the health insurance industry has too often failed to cover large medical bills and stood in the way of necessary care.

“There’s clearly a sense of real discontent and distrust of the industry revealed in social media,” said Brian Klepper, principal of the Healthcare Performance Inc. consulting firm. “That’s not a healthy environment for an industry to prosper.”

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