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Why is the company that convinced us to shop for books online — and subsequently transformed how we buy almost everything else, too — taking a giant step backward when it comes to managing its own workforce?
I’m talking, of course, about Amazon’s decision to bring back the five-days-in-the-office work week. The prevailing theory is that Amazon hopes the unpopular move will cause enough attrition to avoid layoffs. CEO Andy Jassy has framed it in terms of the benefits of in-person work for culture, collaboration, brainstorming and knowledge-sharing.
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