Chris Nicholls

UnitedHealth, one of the nation’s largest health care companies, was in sharp focus in 2024. Early in the year, UnitedHealth’s Change Healthcare, a technology company that handles orders and patient payments, reported a nationwide cyberattack that crippled U.S. pharmacies for weeks and left hospitals and providers scrambling to get paid.

Later in the year, UnitedHealth was an unprecedented top news story, after its UnitedHealthcare insurance division CEO Brian Thompson was fatally shot in New York City in a targeted attack by a lone gunman who targeted the CEO over apparent frustrations over the health care industry. The shooting uncovered a deep anger within Americans who felt the health care industry too often
failed to cover large medical bills and stood in the way of necessary care.

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