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One of the primary challenges the workplace benefits industry faces is the lack of understanding among employees regarding the benefits available to them. LIMRA research reveals that many workers do not have a solid understanding of their benefits, with only about half saying they understand their medical and retirement benefits “very well.” This level of understanding drops to just 33% for non-medical benefits such as life insurance and disability insurance.
This gap can make workers underappreciate their benefits packages and become hesitant to enroll if they don’t have a firm understanding of the product, what it covers and how much it costs.
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