It’s a good bet that the voluntary partners you bring to the table for your employer clients check all the big boxes: quality products, competitive pricing, enrollment support. But after you help create a strong benefits package and wrap up the enrollment, your clients are left with a big task that lasts all year: billing. Research shows the quality and reliability of billing processes is a key capability carriers must get right to win your clients’ business. In fact, it’s one of the most important reasons your clients choose a voluntary carrier.

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