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Employees often take on extra work because they see it as an opportunity to advance their careers or because they are afraid to say no. However, recent research shows that this extra work may come at the cost of increased burnout and reduced productivity.

“Burnout remains a significant issue, with many workers struggling to balance extra responsibilities and personal wellbeing,” according to a Resume Now report. “Fifty-nine percent of workers frequently experience burnout due to difficulty saying ‘no’ to extra work. Accepting extra work often interferes with personal or family time, with 52% reporting occasional interference and 12% experiencing it constantly.”

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Similar research by LiveCareer found that the majority of workers experience burnout as a direct result of taking on additional responsibilities. Ninety-three percent of employees get burned out from extra work; nearly 60% frequently feel burned out from not saying no to extra responsibilities; and one-third occasionally experience burnout because of taking on extra work.

“The overwhelming majority of workers experience burnout due to additional responsibilities, highlighting the mental and emotional toll of consistently taking on more than they can handle,” the report said. “Most employees are frequently asked to perform tasks beyond their job descriptions, with over a third facing these requests daily. Extra work has become a regular expectation, leaving little room for employees to focus solely on their defined roles.”

Employees face significant drawbacks from extra work, particularly in their supervisor relationships and productivity levels. Forty percent experience strained relationships with supervisors, 37% report reduced productivity, 34% feel lower job satisfaction and 32% are concerned about setting unrealistic expectations for future performance. So why do they agree to do extra work?

“Most employees feel compelled to accept extra tasks, often reluctantly, while only a small percentage set boundaries or decline requests,” the LiveCareer report said. “This reflects a workplace trend where saying ‘no’ is rare, even when workloads become overwhelming.”

Employees take on additional responsibilities for various reasons, often driven by external pressures or personal ambitions:

  • Twenty-seven percent cite pressure from managers or leadership.
  • Twenty-four percent want to seek recognition or stand out.
  • Twenty-three percent aim to be team players.
  • Eighteen percent are motivated by career advancement opportunities.
  • Eight percent admit they don’t know how to decline extra work.
The fallout from extra work can be costly to employers as well as workers. Nearly 3 in 10 employees have left a job because stress or burnout. This is why it important to build a culture that empowers employees to decline extra work. Gender and age play a significant role in who feels most empowered to decline extra tasks, with younger workers and men feeling the most empowered to set boundaries.

“Employers should create a supportive culture that empowers all workers, particularly mid-career professionals and women, to set boundaries without fear of negative consequences,” according to Resume Now.

Nevertheless, although taking on extra work presents challenges, many employees recognize significant benefits that can contribute to their personal and professional growth. These outcomes highlight how additional responsibilities, when managed effectively, can create valuable opportunities:

  • One-third report skill development as a key benefit.
  • Thirty-two percent experience financial rewards, such as bonuses or raises.
  • Thirty-one percent form closer relationships with colleagues.
  • The same percentage see opportunities for career advancement.
“Despite the challenges, extra responsibilities can provide meaningful benefits, such as skill development, financial rewards and stronger workplace relationships, showing that adding additional work isn’t always a losing game,” LiveCareer noted.

A study by the career website Zety offers additional insights into how to empower employees to maximize their productivity. “In a world where productivity drives success, understanding when and how workers perform at their best is crucial,” the report said. The study found that:

  • More than half of workers report achieving peak performance between 8 a.m. and 11 a.m., while only 15% feel most productive after 2 p.m.
  • Forty-three percent of employees find remote work more conducive to productivity than hybrid (30%) or on-site (22%) arrangements.
  • Four in 10 workers rely on digital tools for task management, while 9% still depend on memory alone.
  • Distracting environments (57%) and micromanagement (56%) are the top workplace productivity killers.
  • External factors, such as mental health issues (54%) and caregiving responsibilities (51%), play a significant role in hindering productivity.
“Employers should address burnout by encouraging manageable workloads and fostering a culture that prioritizes work-life balance,” the Resume Now report said.

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Alan Goforth

Alan Goforth is a freelance writer in suburban Kansas City. In addition to freelancing for several publications, he has written a dozen books about sports and other topics.