Now that OE season is behind us, HR teams are finally getting a moment to breathe. However, while the next OE season might feel far off, the reality is that effective preparation requires months of planning, execution, and troubleshooting — especially when introducing new technology. Although it may seem early to focus on the next OE season, now is the perfect time for organizations looking to implement new technology. Here's why:
Address pain points while they're still fresh
With about three months having passed since the last OE season, HR teams might find it easy to overlook the challenges they faced. However, this is the ideal time to address any lingering inefficiencies. Did manual processes slow things down? Was data integration a struggle? Was employee self-service lacking?
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Rather than allow these challenges to fade from memory, organizations should take action now to implement solutions that can effectively tackle these issues before they resurface.
Allow ample time for testing new technology
One of the most common headaches HR teams face during OE season is the lack of sufficient testing for their technology. Without proper testing, technology issues can arise, resulting in delays and frustration during an already hectic time.
By adopting new technology well in advance of the next OE season, teams can iron out any issues early on, preventing them from escalating when time is of the essence.
Implementing new technology early allows plenty of time to properly configure the system and for HR to get comfortable with new workflows. Teams can test the system with new hires and employees experiencing life events throughout the year, ensuring that everything is running smoothly by the time OE season arrives.
Enhance employee engagement and streamline the OE process
When employees are familiar with new technology before OE, the entire enrollment process becomes more efficient. Rolling out the system early gives employees the chance to explore its features at their own pace and become comfortable with the platform.
By the time OE season arrives, employees will be able to log in and enroll with minimal assistance, reducing the number of questions HR teams need to answer or problems they need to troubleshoot.
Early engagement helps HR teams run a smoother, more streamlined OE process, reduces administrative burden, and leads to better participation rates and higher overall satisfaction. Employees will feel more confident in their ability to navigate the system and make informed decisions about their benefits.
Conclusion
Although it may feel premature to start preparing for the next OE season, now is the best time to implement new technology. Addressing pain points while they’re still fresh, allowing for sufficient testing time, and boosting employee engagement early on will set HR teams up for success.
This approach allows HR teams to focus on higher-priority tasks, reduce administrative burden, and ultimately drive better outcomes for both the organization and its employees. Implementing technology now isn't a head start — it's key to ensuring a smoother and more successful OE season later this year.
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