Simha Sadasiva. Credit: Ushur

If live humans in health benefits want to use artificial intelligence technology successfully, instead of losing out to AI, they need to clean up their data.

Snarls of data, computers and networks make using AI to automate many boring, time-consuming health benefits tasks a nightmare, according to Simha Sadasiva, the chief executive officer of Ushur, a customer service firm that has Aflac Ventures on its list of investors.

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Allison Bell

Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.

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