NOT FOR REPRINT
Page Printed from: benefitspro.com/author/profile/nir-leibovich
Sign In To follow
Although high turnover of customer service staff may mean more work for HR pros, it also presents an opportunity to rebuild.
Good benefits matter, but not if employees don't understand how to use them.
Investing in HR technology can give HR pros more time to focus on higher-value tasks. So what's stopping them?