Broker Innovation Lab

As medical providers and benefits professionals, we have a special opportunity to teach people how to be real, discerning health care consumers for life.

As the industry rapidly embraces advances in technology, its becoming increasingly important that brokers get up to speed on using Big Data and predictive analytics.

How can companies and consumers protect themselves and manage this increasing threat?

Implementing a new platform is a big undertaking, and it opens up a lot of questions. The first question for many brokers is When is the right time of year to make the move?

Employers are relying on brokers to guide them on creative plan designs and offerings that can help them contain costs while still meeting employee needs. But simply offering telehealth isnt enough; a successful strategy requires engagement and communication tactics.

As the insurance industry pushes ahead into the next decade, adapting to change and, in some cases, leading change, those committed to the industry and its purpose face an underlying tension that they all wish would just go away.

This month, Im excited to introduce you to three women I admire and have had the pleasure of working with either through associations or my practice. Get ready to feel inspired as you meet Brittany, Denise and Susan!

While the industry may be ripe for disruption, I think were far more likely to see increasing carrier collaboration with rather than displacement by game-changing startups.