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Once the decision has been made to conduct a member survey here are a few basic questions CUs must ask before choosing a research vendor: 1. What information will be asked? Can the credit union give input as to the types of questions asked? 2. Who constructs the "instrument"? How...

MADISON, Wis. - CUNA and De La Rue Cash Systems have extended their long-term relationship to provide money-counting equipment to credit unions, effective July 1, 2001. The new agreement is for three years and provides further improved pricing on some of the most popular coin and currency handling equipment. In...

ATLANTA - Creditor Resources, Inc., a marketer of insurance products and technology, will join forces with service providers LifeHelp Insurance Administrative Services and Selman & Company, to deliver an Accidental Death & Dismemberment Insurance plan. "The administrative expertise of these two first-rate companies along with the superiority of our product...

WASHINGTON-Federal Reserve Board Governor Edward Gramlich spoke to the National Savings Coalition June 25 on the importance of saving and financial education, as well as the Fed's efforts in the matter. Personal savings across the country has dropped to the negatives in the first part of the 21st century. "We...

My feelings towards anonymous letters are well-known. I think they show cowardice on the part of their authors. If someone feels strongly about something, they ought to be willing to publicly defend their position. Also, by hiding behind a shield of anonymity, they remove an important element of evaluating the...

Only a handful of credit unions are involved with member business lending, but for those that make MBLs, and for their members, it's an opportunity to receive funding from loans they wouldn't be able to receive elsewhere. Read about how some CUs are participating in MBLs and other mortgage news...

RALEIGH, N.C. - GE Mortgage Insurance, a unit of GE Capital Mortgage Corp., a subsidiary of GE Capital is touting that its new "Homebuyer PrivilegesT" provides qualified borrowers through participating lenders with access to savings that could total $750 to $1,500 on home-related products and services provided by GE businesses...

WEST PALM BEACH, Fla. - When it comes to what members want, there is no such thing as having too much information. If properly crafted, member surveys help eliminate guesswork, identify your CU's strengths and weaknesses and provide valuable market segmentation. Benefits can include increased use of services, improved member...