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Objectives for the next 12 months focus on close attention to serving customers' needs as a natural way to increase revenue.
Teams are spending 30% more time on duplication of work and work deemed a waste of time compared to a year ago.
Sorry, hospitals, the price transparency rule isn't on the list.
Despite a rough 2020, benefits brokers believe the industry is poised to take on the challenges of 2021.
McKinsey & Company looks at future of industry and how tech, consolidation, and the drive for client engagement will affect wealth management.
The loss of coverage was exceptionally high for those who were laid off or furloughed because of the coronavirus pandemic.
Child care expenses have spiked by more than 40% during the pandemic, soaring to more than $14,000 annually per child.
The digital transformation has changed everything, from hiring and training workers to technology adoption.
Senior Citizens League lists the "dirty dozen" items important to seniors that have seen the largest percentage price increases.
This is the first time the supplemental insurance provider has expanded into offering products based on a provider network.