2018 Broker of the Year Billy Potter is highly regarded as someone who listens before he speaks, and then delivers efficient, cost-effective solutions.
Technology, market forces and regulations are expanding the health care continuum at an ever-accelerating pace, and brokers have their hands full simply processing and understanding the rapid changes.
Consolidation, the widespread adoption of voluntary benefits, new tools for transparency, and innovations like reference-based pricing are all part of a rapidly changing industry.